Return Policy

Our warranty policy is as simple as it gets: All our products are covered with 30 days of satisfaction and a money-back guarantee.

RETURNS DETAIL:

Returns are accepted for 30 Days from the day you ordered. Proof of purchase is required; this can be your order number or a receipt. If 30 days have passed, unfortunately, we can't accept any refunds or returns.

RETURN ELIGIBILITY:

To be eligible for a return, your item must be unused and in the same condition as when you received it and in its original packaging. To initiate the return process, please use this link: https://mevell.com/a/returns.

REFUND PROCESS:

We will notify you via email once your return is received and inspected. The email will inform you if your refund has been approved or rejected. If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified number of days.

ITEM EXCHANGES:

We only offer exchanges for defective or damaged items. To make an exchange, please send an email to help@mevell.com.

LATE OR MISSING REFUNDS:

If you have yet to receive your refund, please check your bank account and contact your credit card company, as there may be a processing delay. If you still haven't received your refund after following these steps, please reach out to us at help@mevell.com.